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SSL Certificates - FAQs
What is the licensing policy for buying a SSL Certificate ?
Licensing policy says each certificate is required for per FQDN ( Fully Qualified Domain Name) & per Web server.

Can I secure all my sub domains if I take SSL on my main domain?
No, every FQDN has to have its own certificate, if certificate has been taken on (www.domainname.com) then its only valid on that main domain only not its sub domains like mail.domainname.com or trade.domainname.com etc.

Can I secure all my websites which are listed on my web server by procuring Single Certificate?
No, one has to buy separate certificate for separate site (FQDN).

Can Change my ISP after deploying SSL?

Yes, you can change your ISP.

Can I change my web server ( IIS / Apache / Tomcat)?

No, you can not change your web server.

Can I change my Hardware ( Server )?
Yes you can, provided you have same web server type ( IIS/Apache) of same on other hardware.

What would happened if my server crashes?
If you have backup of your certificate with you, you can re-install it after re- deploying your server, if you don’t have the backup, then you have to place order for replacement of certificate with extra cost of Rs. 5000.00

What is replacement of a certificate?
Replacement of certificate is required when your server crashes & you loose your certificate which was in that. For getting the replacement of certificate you have to regenerate the CSR with exactly same details which you have to regenerate the CSR with exactly same details which you have put while generating the last CSR.

Is Certificate bind with IP?
No, you are free to change your IP at any pint of time, but every certificate should have one dedicated IP attached to it.

What if I have two servers identically & running same FQDN on both?
In this case you have to apply for two certificates under the same FQDN & generate two separate CSRs from both the web servers.

What is CSR?
CSR is text base file which has the Encrypted values of your certificate & gets Generated from the web server, it’s the CSR only which is sent to verisign for Certificate processing.

What will happened to my site if certificate expired?
Your site will keep on running, but page on which you have made https:// will throw a popup, that will say that your certificate has been expired.

What do I need to do to renew the certificate?
You have to generate a renewal CSR from your web server keeping the same values as they were last time & send it to us.

Do I need to give documents at the time of renewal?
No, but if DAL was submitted at the time of initial submission of documents in that case you have to give a fresh DAL with current date.

Can I take the back up of my Certificate?

Yes , you can take the backup of your certificate.

What gets bind / linked with the Certificate?
Following things gets bound with the certificate:

- FQDN (Common Name)
- Organization Name
- Organization Unit
- City
- State
- Country
- Type of web server & Operating system

Can I change my FQDN during the validity of Certificate?
No, you can not Change your FQDN during the validity of Certificate.

Can I change my Organization name during the validity of Certificate?
No, you can not Change your Organization name during the validity of Certificate.
   
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